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Part-time Customer Care Representative (Hotline) 香港賽馬會 新界

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招聘日期 :2019/12/3 9:28:44

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參考編號 :J117374

公司名稱 香港賽馬會

Part-time Customer Care Representative (Hotline)

職位描述

The Integrated Contact Centre of Betting Control and Customer Operations Department provides one-stop service for the Club’s customers and general public. By means of telephone hotlines and online channels, we provide customers with product information, enquiry handling and venue reservation services, etc. on 24x7 basis.


You will

  • handle and record telephone enquiries and feedback from customers with courtesy and efficiency, such as betting products
  • support racecourse venue reservation in a professional telephone manner
  • utilize communication skill and extensive product knowledge to meet customers' needs


You should have

  • DSE / HKCEE or above
  • 1-2 years working experience in customer service field, preferably in call center environment
  • customer-oriented and passionate with good customer service and interpersonal skills
  • excellent communication skills in both Chinese and English or Putonghua
  • familiar with Chinese word processing


Pay-rate:

$65 per hour


*Shift Hour (Mon-Sun/PH)

- T2 : 9:00 am – 5:00pm

- T3 : 11:00 am – 8:00 pm

- U1 : 8:00 pm – 2:00 am

- U2 : 7:00 pm – 12:00 midnight


*Average 4-8 working hours per day and 3-5 days per week. Actual working hours depend on operational need and on rostering basis


Working Location:

Sha Tin Racecouse


Please send your resume specifying the job application of T2 / T3 / U1 / U2 shift and complete with job reference. 


Only shortlisted candidates will be notified.


職位詳細資料

工作性質 兼職 臨時員工 薪金 面議
學歷 中五或以上 功能類別 客戶服務
工作經驗 1 年 行業類別 娛樂/藝術
工作地點 沙田 , 新界 , 沙田
員工福利
沒有相關的員工福利

公司資料

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簡介

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公司名稱 香港賽馬會
地址 不顯示
電子郵件 recruit4@hkjc.org.hk
主要聯絡電話 不顯示
次要聯絡電話 不顯示
傳真 不顯示