Responsibilities:
- Handle phone enquiries and complaints from Corporate Banking Customer
- Resolve customer complaints and urgent matters via phone
- Conduct contact centre administrative work when necessary
- Understand customer needs and recommend appropriate solutions
Requirements:
- Degree or Diploma Holder
- Experience in Corporate Banking Customer Servicing would be advantageous
- Customer-oriented and positive attitude
- Fluent in Cantonese, English and Mandarin is a must
- Proficient in PC skills including Microsoft Office applications
About Work:
- Monday to Friday (Non-shift)
- Comfortable working environment
- Paid professional training
- Good career prospect
- International exposure
***Interested parties please send full resume with current salary and excepted salary to: markyhma@eprotel.com.hk***
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